eCommerce Operations Manager (Fast-Growing Consumer Goods Organization)
eCommerce Operations Manager
Location: Rockingham County, NH
$90,000-$120,000 + Bonus + Benefits
A highly successful and leading consumer goods organization is now looking to hire a new eCommerce Operations Manager to help propel and elevate the business to the next level.
This eCommerce Operations Manager position is an intriguing and exciting mix of both strategic + tactical 'hands-dirty' operations. The successful candidate will oversee fulfillment operations for the company's D2C and B2B eCommerce, strategic planning, and leading teams. The ideal candidate will have had experience with highly seasonal operations, strong people management skills, and is forward-thinking.
What You'll Do:
- Lead and motivate a team of 6 direct reports and a seasonal temporary team of up to 60+ staff
- Collaborate with Sales and Marketing, planning with staffing agency/HR, strategic planning with 3PLs
- Accountable for fulfillment operations including safety, inventory accuracy, and on-time order processing of the company's Direct to Consumer, Business to Business e-commerce, and more
- Creating budgets, monitoring performance, processes, and tracking KPIs
- Coaching and training of staff
What You'll Need:
- 6+ years experience (flexible on this)
- Managing a highly seasonal operation is a plus
- E-Commerce experience is a plus
- Strong interpersonal people management
- Being Bilingual is a plus
- Bachelor's degree required
- Forward-thinking/Self-driven
- Someone who is comfortable wearing many hats
- 10-15% travel required
