Job responsibilities
- Lead and coach a merchandising & shipping team to ensure accuracy and efficiency in order processes
- Liaise with overseas customers and follow up on their enquiries
- To manage and follow up the quotations and orders
- To ensure the factories are in compliance with client's compliance standard commercially and legally
- To follow up with factories to ensure the completion of production and inspection on time
- Support sales team and monitor customer orders to enhance the sales performance
- To collaborate in a cross-functional team to ensure that all aspects are actively discussed and addressed during the delivery process
- Evaluate and streamline the order & shipment processing for continuous improvement of business development
