Currently DSJ Global is partnering with a leading consumer good organization looking to bring an additional Operations Manager onboard.
Responsibilities:
- Serve as a key-leader for our Outbound and Inbound departments. Lead and motivate 80+ reports within a time-sensitive and demanding environment ensuring all SLAs are achieved within budget
- Coach and develop our employees providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance feedback and implementing career development plans
- Develop strategic initiatives & projects to maximize productivity, reduce cost per unit, eliminate errors, and improve customer satisfaction
- Establish and document SOPs within your specified functional area of focus
- Work with the Senior Ops Manager to design inventory and materials management processes, procedures, and reports to decrease shrink, improve inventory accuracy and optimize overall finished goods and materials stock
- Determine root cause and work with cross-functional teams to implement corrective actions & solve problems
- Forecast labor models to plan and allocate staffing efficiently. Analyze performance metrics to achieve production goals and drive continuous improvement
- Stress the importance of quality within the Distribution Center. Monitor SOP compliance by performing department audits and document findings
- Maintain a safe and healthy work environment by establishing and enforcing standards and procedures; complying with all OSHA regulations
- Established JIT inventory systems to replenish stock and avoid insufficiencies or excessive surplus
- Partner with Finance to reconcile POs and address inventory discrepancies
Qualifications
- 5+ years of relevant experience in a fast-paced, fulfillment environment required
- Bilingual in English and Spanish a plus
- Strong knowledge of Lean, JIT, and 5S principles
- Experience using Root Cause Analysis tools such as Lean & Six Sigma
- Working knowledge of Excel to merge and analyze information from separate sources. Experience with VLOOKUP and Pivot Tables is a must.
- Data-driven decision maker
- Analytical thinker; able to solve problems quickly and effectively
- Highly effective written and verbal communication skills
- Experience with Warehouse Management Systems (WMS) and Computers
- Ability to bend, lift, open, and move product up to 30 pound
