MAJOR DUTIES AND RESPONSIBILITIES
- Monitors internal and external performance, reports and any discrepancy to appropriate program and functional authorities; works closely on corrective action plans.
- Focus on developing and improving transportation methods to improve efficiency and effectiveness, continue to meet the delivery requirements of the customer.
- Tracks and reports service and Quality performances/claims and ensures committed service levels are met or exceeded.
- Lead effective and efficient transportation of goods to internal and external customers.
- Performs cost analysis on transportation expenses and recommends modifications to meet industry "best practice".
- Ensures full compliance for export and import transactions including the completion of export documentation, execution of export license determination, issuance of shipper's letter of instruction, filing of Electronic Export Information by use of the US Automated Export System (AES) and export record retention.
- Interfaces with customs brokers, suppliers and service providers to ensure consistency with defined import/export processes.
- Develops and maintains procedures and working instructions relevant to the import/export process.
- Oversees data entry of international distributor sales orders in SAP.
- Leads the coordination of export shipments for territory of international distributors.
- Maintains shipping instructions for territory in SAP customer master data and off-line for other departments.
- Analyzes weekly backorder reports for customers and provides production updates as needed
- Reviews/maintains sales orders in SAP for accuracy.
- Investigates shortage/overage claims received from customers.
- Resolves order transmission and EDI issues.
- Files ITN's with US Customs.
- Ensures compliance with customer routing guides.
- Maintains and sends out documents for wholesale duty drawback.
BASIC QUALIFICATIONS
- Bachelor's Degree with emphasis in logistics, supply chain or business administration
- 6+ years of international logistics experience
- Direct experience with import/export shipping
- Good interpersonal and communication skills (verbal and written)
- Excellent time management, decision making, planning and organizational skills
- Prior Leadership Experience
- Basic knowledge of regulatory and legal requirements for Transportation
PREFERRED QUALIFICATIONS
- MBA/Master's Degree
- Experience with import/export of medical devices and FDA regulations
- Experience with SAP/Manhattan WMS
- Strong knowledge of US Customs regulations