Job Title: Operations Manager - Distribution Center
Overview: As an Operations Manager within our client's distribution center, you will play a pivotal role in ensuring the smooth and efficient operation of their operations and distribution processes. You will be responsible for overseeing the day-to-day activities of your team of warehouse associates, and optimizing operational procedures to meet productivity and quality targets.
Key Responsibilities:
- Team Leadership: Lead and motivate a team of warehouse associates to ensure high levels of performance and productivity. Provide coaching, training, and support to enhance the skills and capabilities of team members.
- Operational Oversight: Oversee all operational activities within the distribution center, including receiving, picking, packing, shipping, and inventory management. Monitor key performance indicators (KPIs) to track operational efficiency and identify areas for improvement.
- Process Optimization: Continuously review and improve operational processes to streamline workflows, reduce costs, and enhance productivity. Implement best practices and standard operating procedures to optimize efficiency and accuracy.
- Inventory Management: Ensure accurate inventory control and stock accuracy through regular cycle counts, stock reconciliation, and inventory audits. Coordinate with relevant departments to minimize stock discrepancies and prevent stockouts or overages.
- Health and Safety Compliance: Maintain a safe and healthy work environment by enforcing safety protocols, conducting regular safety inspections, and providing appropriate training on health and safety procedures. Ensure compliance with relevant regulations and standards.
- Quality Assurance: Implement quality control measures to uphold product quality standards and customer satisfaction. Conduct regular quality checks and inspections to identify and resolve any issues or discrepancies.
- Vendor and Supplier Relations: Manage relationships with vendors and suppliers to ensure timely delivery of goods and services. Negotiate contracts and terms to optimize costs and service levels.
- Performance Analysis: Analyze operational performance metrics and generate reports to track progress, identify trends, and make data-driven decisions. Develop action plans to address performance gaps and achieve operational targets.
Qualifications:
- Bachelor's degree in business administration, logistics, supply chain management, or a related field (preferred).
- Proven experience (3+ years) in operations management within a distribution center or warehouse environment.
- Strong leadership and management skills, with the ability to inspire and motivate a team.
- Excellent analytical and problem-solving abilities, with a keen eye for detail.
- Sound knowledge of logistics and supply chain principles, including inventory management and warehouse operations.
- Proficiency in using warehouse management systems (WMS) and other relevant software applications.
- Effective communication skills, with the ability to interact confidently with stakeholders at all levels.
- Demonstrated ability to prioritize tasks, meet deadlines, and work effectively under pressure.
- Commitment to maintaining high standards of safety, quality, and customer service.
Additional Information:
- This position may require occasional weekend or evening work, as well as flexibility to respond to operational needs.
- Competitive salary and benefits package offered, including opportunities for career advancement and professional development.
